How To Set Up a New Location

Set Up a New Location

In this article, you’ll learn how to add a new clinic location in the platform. This is the first step in the setup process, where you’ll complete the General Information section including the clinic name, registration number, address, contact details, and opening hours.

Once this initial setup is saved, you’ll still need to continue configuring the clinic by adding:

✅ Services offered at this location - How To Add a Service To a Location

✅ The clinic team -

✅ Clinic policies - How to Set Up Clinic Policies

✅ Rooms and devices -

We’ll guide you through those in separate articles. Please see the links provided above to continue the full location setup.

Step-by-Step

1. Go to "Settings"

2. Click on "Location Management"

3. Click on "Add Clinic Location"

4. Add Basic Clinic Info: Clinic name, registration number, year founded, and bio. You can also upload a clinic image

5. Toggle visibility on or off to control whether the location is visible in the online marketplace

6. Review Visibility Warning. This message explains what happens if you deactivate marketplace visibility

7. Add the clinic’s address details including street, city, county, ZIP code and time zone

8. Include the clinic email and phone number

9. Add Social Media & Website Links

10. Set Opening Hours

11. Select Available Amenities and click on "Save" to confirm

12. Here you’ll see the new clinic location you just added listed among your active locations.

Reminder: You've only completed the General Information section. Make sure to continue setting up the clinic by adding: Services, Clinic Team. Clinic Policies, Rooms and Devices