Join a Virtual Consultation

This guide walks you through how to view and join a virtual consultation in the platform. You don't need any additional software but will be directed to the video call directly from in-app.

The patient joins from their account. 

Step-by-Step

⚠️ Tip! To avoid audio and visual issues when using tools like Heidi Health, please follow these best practices. Always share a Chrome tab when screen sharing. Sharing a Window or Entire Screen may cause a mirror effect or visual glitches (see example below).