Deactivate a Service

If you have a service that you don’t want to be visible to your team or patients, you can deactivate it. Deactivating a service removes it from the booking widget for patients and hides it from the internal service list unless you choose to show inactive services.

✅ This is useful for:

• Services that are temporarily unavailable
• Services you’re still setting up
• Services you no longer offer

⚠️You can safely deactivate a service even if it has future appointments. Both you and the patient can still access the appointment and join the call if it's virtual. Patients can pay invoices for deactivated services, and the clinic can reschedule it. However, if you cancel the appointment to change the location, the service won't be available to book again.

Step-by-Step