How To Deactivate a Service

Deactivate a Service

If you have a service that you don’t want to be visible to either your team or patients, you can deactivate it. Deactivating a service removes it from the booking widget for patients and hides it from the internal service list unless you choose to show inactive services.

✅ This is useful for:

Services that are temporarily unavailable
Services you’re still setting up
Services you no longer offer

Step-by-Step

1. Go to "Settings"

2. Click on "Location Management"

3. Click on "View Details" for the location where you want to deactivate a service

4. Click on "Services"

5. Click on "View Details" for the service you want to deactivate

6. Untick the "Active" box to remove the service from the Services List for you and your team

7. Untick the "Visible on Marketplace" box to make the service no longer visible or bookable for patients

8. Click on "Save"

9. Click on "Confirm"

10. You can now see that the service is no longer listed or visible

11. Click on "Show Inactive"

12. You’ll be able to see the service here. Click on "View Details" if you want to change it back

13. Click the "Active" box to make the service appear again

14. And, click the "Visible on Marketplace" to make it visible and bookable for patients

15. Click on "Save"

16. Click on "Confirm"

17. The service is now visible again in the list